FREQUENTLY ASKED QUESTIONS
How do I check out without a Paypal account?
Visa, Mastercard, Discover Card, and American Express are all accepted without a Paypal username and password. Simply select “Don’t Have A Paypal Account” as shown in the image below in red. A menu will appear where you can securely enter your credit card information.
When will my order be processed?
Orders are processed Monday through Friday excluding all major holidays.
When will my order ship?
Orders are shipped from our warehouse within 2-3 business days unless otherwise stated. Standard shipping can take approximately 2-3 business days to arrive for domestic orders and approximately 6-10 business days for most international orders. Orders placed before 3pm EST for overnight shipping will arrive the following business day (business days do not include Saturday, Sundays, and Holidays).
What shipping carrier do you use?
We ship to the U.S. and Internationally via United States Postal Service OR FedEx. Please visit our Shipping Details page for more information.
Do you ship internationally?
Yes. Shipping time may vary depending on the final destination. Please note that duty fees and taxes are the responsibility of the purchaser. In some cases, customs may choose to delay or hold the delivery of an order. Free shipping promotions are not applicable to international orders unless otherwise stated.
What if I refuse my package?
If you refuse a shipment upon delivery, please note that you are responsible for the original shipping charges and any incurred import fees or taxes. This amount will be deducted from your merchandise refund.
How do I place a return?
Please visit the Returns & Exchanges page.